Receive quarterly updates, articles and information on the System of Care in Monroe County.
The quality of the communication between you, your child and family and the professional will often determine how everyone feels about how "good or bad" the experience was. The purpose of this section is to recognize that good communication - by both sides - is a key component to "getting" good service.
What follows is a guide to good communications and things to consider as you use services.
Remember, you are an equal partner with professionals and accepting your share of the responsibility for solving challenges and making plans on behalf of your child is important to the problem solving process - everyone works together toward success.
Often, the goal for interactions with professionals is the mutual understanding of a problem so that action can be taken as a team to alleviate the problem.
Sometimes, our own biases and past experiences shape how we respond to professionals (and the system) and situations. When you are aware of this it can help you communicate your thoughts, feelings and concerns to the professional more clearly. To see where "you are" as you think about your outlook toward working with service provider(s), ask yourself:
Communicating to others, aside from a professional can be as equally as important. Communicating with other parents reduces your chance of feeling isolated and theirs - share your experience.
The above information is from the Families as Allies Project of the Research and Training Center on Family Support and Children’s Mental Health of Portland State University.
Yes! Supporting families is a core principle of System of Care and Better Days Ahead (BDA), a service of the Mental Health Association of Rochester, specializes in providing supports for families who have a child(ren) with emotional and behavioral challenges. Learn more.
Meet other family members and caregivers who gather monthly to learn about a variety of topics ranging from child behavior to understanding Medicaid and anything else related to raising a child with mental health challenges and provide input into how to change the system. Learn more.
Children and adolescents with mental health issues need to get help as soon as possible. Here is a short list but click here for a more complete list of signs and symptoms.
Models are being used for illustrative purposes only and are not personally endorsing this organization.
Comments or suggestions? Please e-mail webmaster.
Funding for this website was made possible (in part) by Grant No. SM57043 from SAMHSA and in partnership with the Monroe County Office of Mental Health. The views expressed do not necessarily reflect the official policies of the United States Department of Health and Human Services; nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government.