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Where to Go for Information & Answers

If you are looking for more information on Monroe County Children's System of Care, trainings, best practices, and services, or you have questions related to children's mental health in our community, then you have come to the right section. 

You can also check out the More Child Mental Health Resources page for additional information and resources.

Children's Mental Health System Contacts

If you have questions about policies, provider contracts, Monroe County ACCESS then contact:

Dr. Kathleen C. Plum, Director
Office of Mental Health
Monroe County Department of Human Services
1099 Jay St., Building J, Suite 201 A
Rochester, New York 14611
TEL: (585) 753-6047
mentalhealth@monroecounty.gov

Elizabeth Meeker, Project Director
Monroe County ACCESS
Office of Mental Health
Monroe County Department of Human Services
1099 Jay St., Building J, Suite 201
Rochester, New York 14611
TEL: (585) 753-2680
emeeker@monroecounty.gov
 

Families & Caregivers

Parents and caregivers can find out about services, get help & advice about the services they are receiving or about the system, or get information about your child and their emotional and behavioral issues. Others can get information and insight into the family perspective and inquire about how to engage families in System of Care activities.

Better Days Ahead Family Support Network
320 N. Goodman St
Rochester, NY 14607

Melanie Funchess
Key Family Contact/ Community Director
Monroe County ACCESS
and
Director of Community Engagement
Better Days Ahead Family Support Network
TEL: (585) 325-3145
mfunchess@mharochester.org

 

Youth

Find out more about what other services and supports exist in the community for youth which fit their needs and interest.  Learn more about how youth can also get connected with other youth who are sharing similar experiences at the SWAT (Spreading Wellness Around Town) youth council.

Bianca Logan
Youth Engagement Assistant
1099 Jay Street Building J Suite 201
Rochester NY, 14611
TEL: 585-753-2638
blogan@monroecounty.gov
 

Best Practices & Trainings Related to
Children's Mental Health

To find out more about, trainings, best practices and evidence-based practices that are being considered or used among providers across the County, contact:

Elizabeth Meeker, Project Director
Monroe County ACCESS
Monroe County Department of Human Services
1099 Jay St., Building J, Suite 201
Rochester, New York 14611
TEL: (585) 753-2680
emeeker@monroecounty.gov

FACT (Family Access and ConnectionTeam) & YFP (Youth and Family Partnership)

For more information about FACT and YFP, including general questions about referrals, intake, and persons in need of supervision (PINS), contact:

Chuck Allan
Children's Project Coordinator/FACT Education Liaison
Monroe County Dept. of Human Services
1099 Jay St., Bldg. J, 2nd Floor
Rochester, NY 14611
585 753-2664
callan@monroecounty.gov
 

Care Coordination, Functional Behavior Approach (FBA)

Questions about Care Coordination and Functional Behavioral Approach, including information about trainings and coaching, contact:

Heather R.Starks LCSW
Children's Clinical Services Coordinator
Monroe County Office of Mental Health
1099 Jay Street, Bldg. J Suite 201
Rochester NY 14611
TEL: (585) 753-2697
hstarks@monroecounty.gov
 

Education

Questions about services and supports for children and youth with emotional and behavioral issues in the public schools or in transition from residential, contact:

Chuck Allan
Children's Project Coordinator/FACT Education Liaison
Monroe County Dept. of Human Services
1099 Jay St., Bldg. J, 2nd Floor
Rochester, NY 14611
585 753-2664
callan@monroecounty.gov
 

Providers

If you are a mental health provider or work with youth with emotional and behavioral challenges and have questions about Monroe County ACCESS, System of Care, SOC Values, or other issues related to children's mental health, contact:

Elizabeth Meeker, Project Director
Monroe County ACCESS
1099 Jay St., Building J, Suite 201 A
Rochester, New York 14611
TEL: (585) 753-2680
emeeker@monroecounty.gov